Support
How can we help?
Email [email protected]. Include your account email and, if relevant, the link that failed. We aim to reply within a few business days.
Frequently asked
What is DoSaveIt?
You share a reel, TikTok, Short or post into DoSaveIt. It works out what kind of content it is and turns it into something you can act on: a checklist, a plan, a shopping list, a "try this" card. Then one tap sends it to your calendar, reminders or notes.
Is it free?
Yes, to start. The Free plan includes 15 saves a month and every result type. Pro (300 saves a month, fair use) and Max (1,000 saves a month) are optional. See the pricing page.
Does DoSaveIt access my social accounts?
No. You choose what to send using the share sheet or by pasting a link. We never ask for your Instagram, TikTok or YouTube login.
How is my data used?
Links and content you save are processed by AI providers to create your results. We do not use your saved content to train models. Details are in the Privacy Policy.
Where can I get it?
There is an Android app and a web app that works in any browser. On an iPhone, open the web app and use Add to Home Screen until an iOS app is ready. Tap Get the app and we show the right option for your device.
How does DoSaveIt read videos?
We read the post's text first. Tap Go deeper to have us listen to the audio (up to 25 MB), with a monthly allowance on every plan: Free 3, Pro 30 and Max 100 deep reads a month. Very large videos need a shorter clip, or just the audio.
What if a link cannot be read?
Some platforms, Instagram especially, limit what apps can read. If that happens we ask you to paste the caption or add a screenshot, and you still get a result. The Supported sources page lists what works where.
A link did not process. What now?
Some posts are private, deleted or blocked by the platform. Try opening the link in a browser while logged out. If it opens and still fails, email us the link.
How do I delete my account and data?
In the app go to Settings, Account, Delete account. You can also email us. Full steps are on the Delete your account page.
How do I cancel my subscription?
Open Google Play, then Payments and subscriptions, then Subscriptions, and cancel DoSaveIt. See the Refund Policy for refunds.